Injury Management

Corporate Health Group is committed to:

• Achieving professional excellence through preventative services and quality patient care
• Delivering cost effective services relevant to the occupational health and safety needs of employers and employees
• An equitable approach to the whole work place community.

Treatment
Medical practitioners provide the key to successful rehabilitation. Without the support of medical practitioners the management and rehabilitation of injured workers becomes very difficult. Our Work Health Clinic medical practitioners have many years of experience in helping employers reduce potential losses from injuries. Employees are provided with an immediate casualty service, with ongoing treatment integrating at all times with the rehabilitation process to ensure a safe return-to-work.
The Work Health Clinics provide a comprehensive range of medical and physiotherapy services specifically targeted at effectively managing occupational injuries and disease. These include:

• Casualty treatment for a diverse range of injuries
  Immediate access to physiotherapy
• Constant case review between the physiotherapist and doctor to ensure return-to-work objectives are met
• Hearing conservation programs
• Vaccination programs
• Consultation with specialists (i.e. occupational physician, rehabilitation physician, surgeons).

Corporate Health Group’s occupational therapists and physiotherapists provide high quality therapy services for:

• Injury prevention and education
• Physical and functional capacity evaluation
• Work related injury management
• On-site work hardening, providing a graduated return-to-work at the workplace
• Off-site work simulation and conditioning to provide injured workers with an opportunity to gradually build their work capacity in a ‘real’ work setting
• Treatment of hand injuries.

Psychological Intervention
We recognise that psychosocial factors, such as beliefs and attitudes about pain and illness, personal family factors, emotional problems or employment factors clearly impact on the complexity of injury claims.
Our Psychology Unit provides clinical treatment services for a range of problems, including pain management, occupational stress management, depression, anxiety and fears, post traumatic stress and anger management.

Critical Incidence Response
In some circumstances, severe work injuries or exposure to life/death situations, such as armed hold-ups, may develop traumatic stress disorders. Immediate intervention following an incident assists the workers to effectively deal with the experience and establishes ongoing support needs. This service is available within two hours of an incident, 24 hours a day.

Employee Assistance Program
Various issues, both at work and in their personal lives, can affect employees’ work performance. Our Employee Assistance Program offers support to employees by providing confidential counselling and assistance in a range of areas, including emotional problems, trauma-induced stress, financial/legal concerns, harassment and abuse, marital/family problems, alcohol and drug dependence and grief counselling. By seeking assistance early, employees may be able to overcome these issues before they become significant problems and impact upon work performance.

Effective Case Management
Our experience shows that a successful conclusion to injury management depends on early intervention and the co-operation of all parties in the process of sustained return-to-work. To this end, we ensure the worker, employer, medical staff and, where necessary, union representatives are all an integral part of the return-to-work process.
As part of this process, you will have an expert Injury Management Consultant of your choice. Your chosen consultant will become familiar with the activities and operations of your business at no cost to you. Through the preferred provider relationship, you will be kept fully informed of progress in the return to work of your injured employees.
Effective case management can include services such as initial needs assessment, rehabilitation goal setting, return to work planning and maintenance, liaison with medical experts, unsticking ‘stuck’ cases, job seeking and counselling.

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